HP Service | Virtual technology

HP SERVICE

HP Third Party Support & Maintenance

Virtual Technology is a third-party hardware maintenance vendor providing warranty management, end of service life support, first-call services, and other advanced support solutions for HP systems.

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By extending the useful life of HP hardware well beyond the end-of-life declaration, we help businesses reduce the total cost of ownership and generate a greater return from their IT investments. Our HP third-party maintenance and support will ensure the quality and reliability of your equipment while meeting your performance requirements and budget.

Our flexible multivendor service provides users and companies with an inexpensive, effective option—to continue using existing technologies. As an alternative solution to purchasing expensive new machines, our third-party maintenance services will help your machines run longer than the original equipment manufacturer (OEM) end-of-life date.

Our Third-Party Benefits

Proactive support maximizing HP systems uptime
50% savings compared to the OEM direct
In business since 1983 providing over 30 years of field service experience
Enhanced service contract, service incident and IT asset management via VT’s web-based app
Expert guidance throughout IT asset lifecycles
Tailored SLAs that allow optimization of response and repair requirements for each IT asset
Global service availability
VT-operated service centers worldwide
Global network of trusted affiliates
Highly trained, full-time field engineers located worldwide
Certified OS technical support
Comprehensive service assurance process

Our trained team has the experience to ensure HP third-party support is right for your IT needs and budget. We understand that consumers are trying to save money and make the best of what they already have—we are here to help.

Focused on becoming the trusted IT partner in the industry, we strive to deliver the best services available. Our Virtual Technology team is eager to extend the life of your HP products without draining your budget. Contact us for more information today.

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You're In Good Company

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Late last year a Virtual Technology System Engineer assisted us with the restoration of nine servers after a power outage. The System Engineer helped us analyze the fault condition of each server and created a course of action to restore each server to working condition. The System Engineer also ... Read More

AT&T

This letter was written to applaud the efforts of the Virtual Technology staff for the services they have provided Kohler Co. Often times, good deeds go unnoticed. We get caught up in the day to day rat race and fail to appreciate the good things that happen. I would like to thank their sales and te... Read More

KOHLER FAUCETS

I wanted to take the time to send you and your company a large thank you. Up until 2003, our organization relied on Sun Maintenance to manage our support contracts. It was at that time your company introduced us to your alternative maintenance programs. We have been able to cut our cost by as much a... Read More

MAGNA DRIVETRAIN

I also evaluated other companies Support. Your knowledge, pride in service, and customer attitude proved this was a 'fit'. I made the right choice with VTI.

LOCKHEED MARTIN

We have been working with your company for 10 years and can honestly say that your staff has never let us down.

BOEING COMPANY

I just wanted to let you know how much I appreciate everyone in your technical/customer support department. At other companies I have to leave a message and hope someone will return my call within a short time. At Virtual Technology, everyone I have talked to has been so friendly and so eager to ... Read More

Motorola

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