Virtual Technology, Inc. is staffed with top quality technical expertise and engineering capabilities that we offer to our customers at drastically reduced prices. Virtual Technology’s service representatives are trained to resolve problems that span technology platforms, brands, and device types. When solving your problem, Virtual Technology has a culture of urgency. This is supported, by extensive geographic coverage to make sure that we get the right skills and resources to you at the right time.

Virtual Technology’s support team is at your service 24 x 7. When you call our support line, you are connected to a live operator, who will open a service ticket and put you in immediate contact with one of our on-call technical account managers. The technical account manager will efficiently work to resolve the issues based upon the service level agreement you have with Virtual Technology, Inc. Virtual Technology, Inc. employs experienced technicians to handle support calls, giving you quick access to an expert skillset. This spares you the all-too-common call escalation nightmare that can occur when you are trying to get assistance on a complex problem.