Ibm Service | Virtual technology

IBM SERVICE

Customized IBM Hardware Third Party Support

Systems with IBM technology means a higher level of quality. For quality repair and maintenance service to match, turn to Virtual Technology. Our expert technicians are trained to manage even the most delicate infrastructures, providing you with swift repairs for minimal down time. Enlisting the help of a specialist for your IBM third party maintenance will ensure that your expensive equipment is well protected.

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Services We Offer

We know how vital it is to get a failed system running quickly. That’s why we offer our outstanding customer service and support 24 hours a day, 7 days a week, 365 days a year. Our services are available worldwide, with expert technicians available for field work who can provide support within 4 hours of your call.

With Virtual Technology’s IBM third party support, you will get:

Tailored SLAs to optimize repairs and response for all your equipment
Certified operating system tech support
Enhanced service contract, IT asset, and service incident management through our web-based app
Savings of up to 50% or more on IBM product families like zSeries®, pSeries®, iSeries®, xSeries®, and most peripherals

No Warranty? No Problem

When your warranty lapses on important hardware, that’s when our services really become valuable. Once the manufacturer no longer supports your devices, Virtual Technology steps in and picks up where IBM leaves off. You’ll find we have a cost-efficient support model that provides you with the savings you want and the expert help you need.

Call us at 248.524-0958 to speak with one of our IT professionals and get your legacy system assessed right away. We’ll talk to you about how our comprehensive technical support can help you, and get your systems running better than ever before. Contact us today!

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You're In Good Company

Read All Reviews

Late last year a Virtual Technology System Engineer assisted us with the restoration of nine servers after a power outage. The System Engineer helped us analyze the fault condition of each server and created a course of action to restore each server to working condition. The System Engineer also ... Read More

AT&T

This letter was written to applaud the efforts of the Virtual Technology staff for the services they have provided Kohler Co. Often times, good deeds go unnoticed. We get caught up in the day to day rat race and fail to appreciate the good things that happen. I would like to thank their sales and te... Read More

KOHLER FAUCETS

I wanted to take the time to send you and your company a large thank you. Up until 2003, our organization relied on Sun Maintenance to manage our support contracts. It was at that time your company introduced us to your alternative maintenance programs. We have been able to cut our cost by as much a... Read More

MAGNA DRIVETRAIN

I also evaluated other companies Support. Your knowledge, pride in service, and customer attitude proved this was a 'fit'. I made the right choice with VTI.

LOCKHEED MARTIN

We have been working with your company for 10 years and can honestly say that your staff has never let us down.

BOEING COMPANY

I just wanted to let you know how much I appreciate everyone in your technical/customer support department. At other companies I have to leave a message and hope someone will return my call within a short time. At Virtual Technology, everyone I have talked to has been so friendly and so eager to ... Read More

Motorola

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