Oracle Sun Service | Virtual technology

ORACLE/SUN SERVICE

Oracle Third Party Maintenance Support

Does your business use Oracle/Sun hardware or software? Are you still using older equipment, even though its warranty has long since expired? Do you want to reduce the cost of maintaining this equipment by 50%?

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Your Trusted Global Advisor

Virtual Technology is a trusted global advisor. We provide expert service and repair for legacy equipment, virtualization and cloud computing, and other technologies. Our customer support is unparalleled in the industry, because with us, you’ll always get more. We offer:

24/7 tech support for over 30 brands of servers, storage, and network products
Remote monitoring and OS software support
Badged field engineer coverage
24/7 onsite response within 4 hours of call
Extensive parts planning
Hardware maintenance
Warranty services

Supported Oracle/Sun Products

Our highly trained specialists are up-to-date with Oracle/Sun branded products, and are well qualified to offer Oracle Sun third party maintenance. These are products built to last well beyond their manufacturer’s warranty, as long as they are properly cared for.

Benefits of Services

Since 1983, Virtual Technology has provided full-time field engineers who are available to come to your location to repair or maintain your systems. These engineers are certified experts, able to handle any network emergency that comes your way.

We offer flexible, tiered service levels to better fit your needs. Our highest service level, Tier 1+, is ideal for critical systems that need access to Oracle third party support at all times. Our low-cost option, Tier 4, is perfect for companies that already have an experienced technical staff. Visit our Service Levels page to read more about tier levels 1-3.

You're In Good Company

Read All Reviews

Late last year a Virtual Technology System Engineer assisted us with the restoration of nine servers after a power outage. The System Engineer helped us analyze the fault condition of each server and created a course of action to restore each server to working condition. The System Engineer also ... Read More

AT&T

This letter was written to applaud the efforts of the Virtual Technology staff for the services they have provided Kohler Co. Often times, good deeds go unnoticed. We get caught up in the day to day rat race and fail to appreciate the good things that happen. I would like to thank their sales and te... Read More

KOHLER FAUCETS

I wanted to take the time to send you and your company a large thank you. Up until 2003, our organization relied on Sun Maintenance to manage our support contracts. It was at that time your company introduced us to your alternative maintenance programs. We have been able to cut our cost by as much a... Read More

MAGNA DRIVETRAIN

I also evaluated other companies Support. Your knowledge, pride in service, and customer attitude proved this was a 'fit'. I made the right choice with VTI.

LOCKHEED MARTIN

We have been working with your company for 10 years and can honestly say that your staff has never let us down.

BOEING COMPANY

I just wanted to let you know how much I appreciate everyone in your technical/customer support department. At other companies I have to leave a message and hope someone will return my call within a short time. At Virtual Technology, everyone I have talked to has been so friendly and so eager to ... Read More

Motorola

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